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LoneStar Bass  |  Fishing  |  Bass Fishing  |  Topic: Roboworm customer service « previous next »
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Author Topic: Roboworm customer service  (Read 1109 times)
Mike Keenan
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« on: August 25, 2010, 06:53:03 pm »

I recently had an issue with a lot of Roboworms. I contacted them last week via email and they contacted me via cell phone within half a day. Roboworm asked me roughly what I had as far as baits and they replaced them no questions asked. They even sent me a UPS shipping label to return the baits I still had with the issues.

All I can say is thanks to Randy Yamanouye of Roboworm for the great service, I will be a customer for life.

Roboworms will be my bait of choice from now on for all my drop shotting and shakey head needs.
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Thomas Ross
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« Reply #1 on: August 25, 2010, 09:15:20 pm »

Last year at the Texas BassCat event, Roboworms gave 200 FULL BAGS of worms to our tournament.  Needless to say, they apparently are a great company!!
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2012 LSS Championship Qualifier
Jimmie Moreland
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« Reply #2 on: August 25, 2010, 09:16:23 pm »

Can I get some free roboworms to try out and see if they catch feesh? Grin
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Looking to BUY/SELL/LEASE in DFW? I can help...
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Chris Mclain
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« Reply #3 on: August 25, 2010, 10:45:55 pm »

Keenen, I dont think you can blame your lack of fish catching skills on Roboworm... but hey if they fell for it then good for you...
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Classic Fiberglass
www.classic-fiberglass.com
817-602-4657
Mike Keenan
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« Reply #4 on: August 25, 2010, 11:25:56 pm »

Jimmie next time I see you on the water...I will toss you a bag.

Thomas, I guess 200 full bags is better then 200 partially full bags  Grin

Mcclain, when randy taylor starts beating me with my own technique on the drop shot, I knew something was terribly wrong  Shocked
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Chris Mclain
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« Reply #5 on: August 26, 2010, 11:32:35 am »

Valid point
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Classic Fiberglass
www.classic-fiberglass.com
817-602-4657
Sheb Steiniger
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« Reply #6 on: August 26, 2010, 12:34:29 pm »

personally, Ive never caught a single fish using roboworms.  Grin















multiple fish yes.
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May we not only be fishermen, but fishers OF men.
Darold Gleason
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« Reply #7 on: August 26, 2010, 01:47:14 pm »

Nice to hear a report of good Customer Service.  That lets you know they really believe in their product if they are willing to back it up like that.  Great plastics by the way.
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South Toledo Bend Guide Service
Mike Keenan
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« Reply #8 on: August 26, 2010, 09:37:30 pm »

yes they work quite well....
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Rick Wallace
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« Reply #9 on: August 26, 2010, 09:52:54 pm »

Roboworm is one of best vendors for accuracy, and service. We love dealing with them.
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Mike Keenan
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« Reply #10 on: August 27, 2010, 05:58:11 pm »

very much so....glad they very friendly
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LoneStar Bass  |  Fishing  |  Bass Fishing  |  Topic: Roboworm customer service « previous next »
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